Privacy Policy

Last updated: 1st January 2026

At ApexSignalium d.o.o., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website or use our services.

Data Controller

ApexSignalium d.o.o. (Registration Number: 4982357861) is the data controller responsible for your personal data. Our registered office is located at Litijska cesta 97, 3079 Celje, Slovenia.

Data Collection

The data we collect includes information you provide directly to us and information we collect automatically when you use our website and services. We collect the following types of personal data:

• Contact Information: Name, email address, phone number, and postal address
• Financial Information: Details about your financial situation, goals, and circumstances (only when you engage our services)
• Communication Data: Records of your communications with us, including emails and consultation notes
• Technical Data: IP address, browser type, device information, and website usage data
• Marketing Data: Your preferences for receiving marketing communications and information about your interests

How We Use Your Information

We use your personal data for the following purposes, based on various legal grounds under GDPR:

• Service Provision: To provide our financial planning and budgeting services (legal basis: contract performance)
• Communication: To respond to your inquiries and provide customer support (legal basis: legitimate interest)
• Legal Compliance: To comply with our legal and regulatory obligations (legal basis: legal obligation)
• Marketing: To send you relevant information about our services, with your consent (legal basis: consent)
• Website Improvement: To analyse website usage and improve our online services (legal basis: legitimate interest)

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner. For detailed information about our use of cookies, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or court orders
• With trusted service providers who assist us in operating our website and conducting our business (under strict confidentiality agreements)
• In connection with a business transfer, merger, or acquisition

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal requirements. Specifically:

• Client Data: Financial consultation records are retained for 7 years after the end of our business relationship
• Marketing Data: Retained until you withdraw consent or for 3 years from last interaction
• Website Data: Technical data is typically retained for 12-24 months
• Communication Records: Email correspondence is retained for 5 years

Your Rights

Under GDPR and applicable data protection laws, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data in certain circumstances
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data to another service provider
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw consent for processing where consent is the legal basis

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.

International Data Transfers

Your data is primarily processed within the European Economic Area (EEA). If we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses approved by the European Commission.

Children's Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Information

If you have questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:

You also have the right to lodge a complaint with the Information Commissioner of the Republic of Slovenia (Informacijski pooblaščenec) if you believe we have not handled your personal data in accordance with applicable laws.